Privacy Policy

1. Introduction

DVD GRUP LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wholesale textile services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and business address when you contact us or request quotes
• Business Information: Details about your textile requirements, order quantities, and business needs
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Data: Records of correspondence between you and DVD GRUP LTD

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide quotes for wholesale textile orders
• To process and fulfill your orders
• To communicate with you about our products and services
• To improve our website and customer service
• To comply with legal obligations and prevent fraud

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (e.g., shipping partners, payment processors)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)

Under UK GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Cookies

Our website may use cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about how we use cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: